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Case study ยท AUTOMATION SUITE

Relay Ops

Internal operations, automated end-to-end.

THE CHALLENGE

The team was managing project handoffs through email threads and shared spreadsheets. Nothing was tracked, nothing was automated, and every status update required a manual check-in.

THE SOLUTION

We built Relay โ€” a lightweight ops platform with automated triggers, task routing, and a live dashboard. Work items move through stages automatically, and the team gets notified exactly when they need to act.

WHAT WE BUILT

Key features

๐Ÿ”„

Automated handoffs

Tasks route to the next owner automatically when a stage completes.

๐Ÿ“Š

Live dashboard

Every project's status visible in one view, updated in real time.

๐Ÿ””

Smart notifications

Alerts only when action is needed. No noise, no daily standups for status.

๐Ÿ”—

Integrations

Connects to Slack, email, and internal tools via webhooks.

๐Ÿ“

Document linking

Attach files, notes, and decisions directly to tasks.

๐Ÿ“ˆ

Analytics

Track cycle times, bottlenecks, and team throughput over time.

TECH STACK

Next.jsNode.jsPostgreSQLWebhooksVercel

THE RESULT

12ร—

Reduced average handoff time from 2 days to under 4 hours.

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